FAQs

Remjet is a protective layer on motion picture film. It is an integral part of cinema film stock, as - unlike photographic film - motion picture film moves REALLY FAST through a camera (at usually 24 frames per second - that's fast!) - so Remjet is required to protect the film from scratches, sparks igniting in the camera, etc. OUTSIDE of cinema, how does remjet affect photography? We have seen the infamous red halation that comes with CineStill film which is really beautiful in its own right. However, we wanted to provide an option for photographers who are looking for a cleaner, more cinematic, more traditional look! And so, we opted to keep the anti-halation properties of the Remjet layer, which prevents that red glow around light sources.

The Remjet layer must be removed before developing the film! If you are taking the film rolls to film lab, you must inform the lab that the roll has a remjet layer and can damage their machines if they do not process it correctly. If you are hand-processing your film, there is a fast and easy Remjet removal process using baking soda or even laundry detergent - which adds just one more step to your development process. If you are unsure about anything regarding this Remjet layer, PLEASE contact us directly before developing your film. We are always happy to help!

We take all our film stock to RGB Pixel Lab, based in Johannesburg, which is a real stalwart analogue laboratory that has been around for decades. We recommend sending your film directly to them. If you are based in Cape Town, it is worth calling your local film lab and enquiring if they are able to process Vision cine-film with their remjet layer.

For the Vision colour film, you may develop with the usual C-41 chemical process. Even though motion picture film stock is designed for ECN-2, the C-41 works very well, if not better, for photographic purposes as you will land up with a more saturated and contrasty image than ECN-2. ECN-2 is also a very finicky process, which is very strict in terms of chemical-temperature and development time, and the chemicals are rather hard to source in South Africa. For the Double X black and white stock, even though it is designed for Kodak D-96, it is compatible with most black and white film developers such as the Kodak D-76 and HC-110. If you're unsure of how to develop this new film stock, please contact us directly for any help.

We use the most reliable South African courier service available - the well-trusted Courier Guy. Our customers have the option of 'Overnight' delivery (between 1-2 working days), or 'Economy' delivery at a more affordable rate (between 2-3 working days).

Unfortunately, we only ship locally by default. However, we are always happy to make exceptions - please contact us directly if you reside outside of South Africa and would like to purchase from our shop.

We want you to get your film stock into your camera as quickly as possible! It takes around 1-2 working days to process your order after payment has reflected. Then, depending on your chosen shipping method, it will take an additional 1-2 working days (Overnight delivery) or 2-3 working days (Economy Local).

By default, we would prefer you to choose to ship. However, if you are based in Johannesburg, we are happy to make an exception and allow you to save on shipping costs and collect from us directly. We do not have a physical store front, but we are based in Randburg and Midrand.

Currently, we have two options: Payfast and EFT. Please note that we process your orders only after payment has reflected, so keep inter-bank payment processing times in mind when making your purchase.

Please contact us directly to pursue any other payment methods.

You can easily place an order by adding the products you would like, and checking out from our shop directly. If you would prefer, you may reach out to us via e-mail and we will happily invoice you directly.

If you need to cancel or change your order, please contact us directly within 24 hours of making your purchase.

Yes, you will need to create an account and insert your personal information. Don't worry, though! We respect your privacy and will not spam you. If you are uncomfortable with creating an ccount, you may email us directly for a sale.

Once we have processed your order, we will provide you with a shipping number from The Courier Guy which you will be able to use to track your order.

Buyer's remorse? Don't worry - if your product is unopened and in an undamaged condition, sticker still intact, we will happily refund you within 8 days after the product has been delivered. Please note that we cannot, unfortunately, refund shipping costs, and we do not cover additional shipping costs to return any products to us.

We evaluate and hand-roll each product to ensure that you are shooting on quality film stock that is safe from light leaks, scratches and any other unwanted artefacts. However, we do concede that human error exists and therefore, a faulty product may be sold despite all of our attempts and quality tests. Worry not! We will happily replace your faulty product, or refund you the full cost of the film roll. Please note that this does not apply to any incorrect use or development of our products.